COOKIE POLICY

Last Updated: February, 04, 2026 

At Figo Technologies B.V. (“Company,” “we,” “us,” or “our”), we use cookies and similar technologies on our website hellofigo.com (the “Website”) and our fiGO mobile application (the “App”) to enhance your experience. This Cookie Policy explains what cookies are, how we use them, and how you can control them.

1. WHAT ARE COOKIES?

Cookies are small text files stored on your device when you visit a website or use an app. They help remember your preferences, enable functionality, and improve your experience. Cookies do not contain personal information like your name or email address that could be used to directly identify or contact you.

2. TYPES OF COOKIES WE USE

2.1 Strictly Necessary Cookies

Purpose: Essential for the Website and App to function properly.

Examples:

• Security and authentication
• Session management
• Load balancing
• Protection against malicious activity

Consent Required: No – these cookies are necessary for our services to work.

2.2 Performance Cookies

Purpose: Help us understand how visitors use our Website and App so we can improve them.

Examples:

• Number of visitors and downloads
• Pages visited and time spent
• User location (country, region, city)
• Search keywords used

Third-Party Tools: Google Analytics

Data Collected: Anonymous and aggregated

Consent Required: Yes

2.3 Functionality Cookies

Purpose: Remember your choices and provide personalized features.

Examples:

• Username and login details
• Language and regional preferences
• Custom settings
• Video playback and social media features

Note: Blocking these cookies may limit functionality.

Consent Required: Yes

2.4 Targeting/Advertising Cookies

Purpose: Deliver relevant advertisements and measure campaign effectiveness.

Examples:

• Targeted ads based on your interests
• Limiting ad frequency
• Tracking marketing channel performance
• Retargeting on other platforms

Third-Party Services: Google Ads, Meta Pixel, LinkedIn Insight Tag, TikTok Pixel

Data Sharing: We may share usage data with advertising partners who may combine it with other information they have about you.

Consent Required: Yes

2.5 Third-Party Cookies

Purpose: Third-party providers may set cookies when you use embedded content or services.

Examples:

• Video platforms (YouTube, Vimeo)
• Analytics tools (Google Analytics)
• Payment processors
• Social media integrations

Important: We do not control third-party cookies. Please review their privacy policies to understand how they use cookies.

Consent Required: Yes (where applicable)

2.6 Social Media Cookies

Purpose: Enable sharing and interaction with social media platforms.

Platforms: Facebook, Instagram, LinkedIn, TikTok, X (Twitter), YouTube

How They Work: Social media platforms may track your activity across websites and build profiles for advertising purposes.

Important: We do not control social media cookies. Review each platform’s privacy policy for more information.

Consent Required: Yes

3. HOW TO MANAGE COOKIES

Cookie Settings

You can manage your cookie preferences at any time:

• Click “Cookie Settings” in the footer of our Website
• Access cookie settings in the App
• Adjust your choices when you first visit

Browser Settings

You can control cookies through your browser settings:

• View and delete cookies
• Block cookies from specific sites
• Block all cookies

Note: Disabling cookies may affect Website and App functionality.

Browser Help:

• Chrome: chrome://settings/cookies
• Firefox: support.mozilla.org
• Safari: support.apple.com
• Edge: microsoft.com/edge

Mobile Settings

iOS: Settings > Privacy > Tracking
Android: Settings > Google > Ads

4. COOKIE RETENTION

• Session Cookies: Deleted when you close your browser/app
• Persistent Cookies: Remain for a set period or until manually deleted

Retention periods vary by cookie type and purpose.

5. UPDATES TO THIS POLICY

We may update this Cookie Policy from time to time. We will notify you of material changes by:

• Posting a notice on our Website and App
• Updating the “Last Updated” date
• Displaying a notification on your next visit

Please review this Policy periodically to stay informed.

6. CONTACT US

For questions about this Cookie Policy or our use of cookies:

Email: hello@hellofigo.com